FAQ

A Public Adjuster is a licensed claims professional who advocates for the policyholder in the handling of your insurance claim.

A Public Adjuster is a licensed adjuster who represents the homeowner, not the insurance company. We handle the claim from start to finish, expediting the claims process, ensuring you are completely indemnified to pre-loss conditions. ​

If you have a complicated claim, a denied claim or an underpaid claim, it would be beneficial to hire a Public Adjuster to ensure you are compensated fairly for your loss.

Storm damaged roofs, flooding, fire damage, smoke damage, and vandalism are common types of losses that we deal with.

Public Adjusters get paid a small percentage of the total claim amount. We do not get paid unless your claim gets bought by your insurance company.

We make every effort to ensure a quick turn around of your claim. Sometimes we are unfortunately at the mercy of the insurance company. On average, you can expect your claim to take anywhere from 3 weeks-3 months to settle, depending on the complexity of your loss.

If your claim was previously denied, we will need the prior repair estimate from your insurance company, or denial letter that they would have given to you. We will then submit the proper documentation to your insurance company to initiate a reinspection to get a second opinion from them on your damages. ​

Although there are multiple steps we can take to get your claim bought such as filing for a reinspection and sending your claim to appraisal, there are some instances where our resources become exhausted and the only other recourse is litigation.

You will be appointed a project manager at the beginning of your claim, and they will be your main point of contact regarding the status of your claim.