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We Help You Maximize Insurance Damage Claims For Hotels

At Precision Public Adjusting, we understand the unique challenges that hotels face when dealing with property damage and insurance claims. Our team of experienced public adjusters specializes in serving the hospitality industry, ensuring that hoteliers receive fair compensation for their losses while minimizing disruption to their operations. In this comprehensive guide, we’ll explore how we assist hotels in navigating the complex world of insurance claims.

The Unique Challenges of Hotel Insurance Claims

Hotels face distinct challenges when it comes to property damage and insurance claims:

24/7 Operations

Hotels rarely close, making repairs and renovations particularly challenging.

Guest Satisfaction

Maintaining guest satisfaction during repairs is crucial for reputation management.

Complex Systems

Hotels have intricate systems for HVAC, plumbing, and electrical that can be costly to repair or replace.

Diverse Spaces

From guest rooms to restaurants, pools to conference centers, hotels have a wide variety of spaces that may be affected by damage.

Business Interruption

Any disruption can lead to significant revenue loss and reputational damage.

Types of Claims We Handle for Hotels

At Precision Public Adjusting, we’re equipped to handle a wide range of claims for hotels, including:

Water Damage

From burst pipes to roof leaks, water damage can be particularly devastating in a hotel setting.

Fire and Smoke Damage

Even small fires can lead to extensive smoke damage throughout a property.

Storm Damage

Hurricanes, tornadoes, and severe storms can cause significant structural damage.

Business Interruption

We help quantify and claim lost revenue due to property damage.

Equipment Breakdown

From HVAC systems to kitchen equipment, we ensure all damaged systems are properly assessed.

Theft and Vandalism

We assist in documenting and claiming losses from vandalism, theft, and other  criminal activities.

At Precision Public Adjusting, we work hard to get you the most from your claim. We want to make sure you receive fair compensation for any damage to your home. Our expertise and dedication to your case means you can focus on recovery, while we handle the complexities of your insurance claim.

Our Approach to Hotel Insurance Claims

Comprehensive Assessment

Our first step is always a thorough assessment of the damage. For hotels, this includes:

  • Detailed inspection of all affected areas, from guest rooms to public spaces
  • Assessment of business interruption impact
  • Evaluation of any reputational damage

Meticulous Documentation

We understand that proper documentation is crucial for a successful claim. Our team:

  • Takes extensive photos and videos of all damage
  • Gathers relevant financial records to support business interruption claims
  • Collects guest complaints or cancellations related to the damage

Policy Analysis

Our experts carefully review your insurance policy to identify all applicable coverages. We look for:

  • Business interruption clauses
  • Code upgrade coverage
  • Extended period of indemnity for business interruption

Strategic Claim Preparation

We prepare a comprehensive claim that accurately represents the full extent of your losses, including:

  • Repair and replacement costs for damaged property
  • Lost revenue from cancelled reservations
  • Ongoing expenses during periods of reduced occupancy
  • Costs for temporary relocation of guests if necessary

Skilled Negotiation

Our experienced adjusters negotiate directly with your insurance company, advocating for your best interests. We:

  • Present a compelling case for maximum compensation
  • Counter any attempts by the insurer to undervalue your losses
  • Ensure that all aspects of your claim are properly addressed

Ongoing Support

We understand that hotel claims can be complex and lengthy. Our team provides ongoing support throughout the process, including:

  • Regular updates on claim progress
  • Assistance with interim payments to manage cash flow
  • Guidance on mitigation efforts to prevent further damage

Maximizing Business Interruption Claims for Hotels

One of the most critical aspects of hotel insurance claims is properly quantifying and claiming business interruption losses. Our approach includes:

Detailed Financial Analysis

We review historical financial data to establish baseline revenue and occupancy rates.

Seasonal Considerations

We account for seasonal fluctuations in occupancy and revenue when calculating losses.

Reputational Impact

We consider the long-term impact on bookings due to negative reviews or loss of ranking on travel websites.

Group Booking Losses

We calculate losses from cancelled conferences or group bookings that may extend well beyond the period of physical repairs.

Extended Period of Indemnity

We ensure that any extended impact on revenue is properly claimed under applicable policy provisions.

Navigating Code Upgrade Requirements

Many hotel insurance claims involve bringing damaged areas up to current building codes. Our team:

  • Identifies all applicable code upgrade requirements
  • Ensures that these costs are properly included in the claim
  • Advocates for coverage under ordinance or law provisions in the policy

Managing Guest Relations During Claims

We understand the importance of maintaining guest satisfaction during the claims and repair process. Our strategies include:

  • Advising on effective communication with guests about ongoing repairs
  • Helping to coordinate guest relocations when necessary
  • Assisting in claiming costs associated with guest compensation or upgrades due to inconvenience

Why Choose Precision Public Adjusting for Your Hotel Claim?

Industry Expertise

Our team has handled numerous hotel claims, giving us unique insights into the specific challenges faced by the hospitality industry.

Client-Centric Approach

We prioritize your needs, working tirelessly to ensure you receive the settlement you deserve while minimizing disruption to your operations.

Transparency

We keep you informed throughout the claims process, providing regular updates and clear explanations of our strategies and progress.

Efficiency

Our goal is to resolve your claim as quickly as possible, typically aiming for a 4-6 week turnaround time, understanding the importance of swift resolution for hotel operations.

No Upfront Costs

We work on a contingency basis, meaning we only get paid when you receive your settlement.

Your Trusted Partner in Hotel Insurance Claims

At Precision Public Adjusting, we’re committed to being your advocate throughout the entire claims process. Our expertise in hotel insurance claims ensures that you receive fair compensation for your losses while minimizing the impact on your operations and guest satisfaction. 

We understand the unique challenges faced by the hospitality industry and tailor our approach to meet the specific needs of each hotel property we serve. From luxury resorts to boutique urban hotels, our team has the skills and experience to handle claims of all sizes and complexities. 

Don’t let the complexity of insurance claims overwhelm you or impact your hotel’s operations more than necessary. Let Precision Public Adjusting be your guide and advocate. Contact us today for a free consultation and take the first step toward fair compensation for your property damage claim.

Remember, at Precision Public Adjusting, we don’t work for insurance companies; we work for you—ensuring that you receive fair compensation for every aspect of your hotel’s loss. With our precision and expertise, we transform challenging situations into opportunities for comprehensive recovery and renewal, allowing you to focus on what matters most: providing exceptional experiences for your guests.

Our Service Area

We are located in Atlanta, Georgia and work with business owners and homeowners throughout the Metro Atlanta cities of Suwanee, Lawrenceville, Vinings, Marietta, Brookhaven, Buckhead, Dunwoody, Sandy Springs, Cumming, Dacula, Braselton, as well as other Georgia regions including, Augusta, Columbus, Savannah, Macon and Athens, while also operating in Orlando FL, Louisville, KY, Charleston, SC, Nashville TN, Columbus, OH, Chicago, IL, Salt Lake City, Reno,  NV, Charlotte, NC, and more.

States of Operation:  Florida, North Carolina, South Carolina, Tennessee, Kentucky, Ohio, Illinois, Utah, Nevada . Don't see your state? Contact us today to see how we can help.

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Main Office

3594 Baxley Point Dr
Suwanee, GA 30024

Hours

Monday-Friday: 8:30am - 5:00pm

833-772-9467
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